Terms of service

Terms of Service

Last Updated: June 2026

OVERVIEW

This website is operated by Vellora. Throughout the site, the terms "we", "us", and "our" refer to Vellora.

Vellora is operated by:

MARIE 9D&TECH LLC

Address: 7900 Shelbyville Rd, Louisville, KY 40222, United States

Website: vellora.com

Email: support@vellora.com

Phone: +1 646 777 8245

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, including all policies referenced herein.

If you do not agree with these Terms, you should not access or use our website.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer products and services to customers worldwide.

SECTION 1 – ONLINE STORE TERMS

By using this website, you represent that:

  • You are at least the age of majority in your jurisdiction; or

  • You have obtained consent from a parent or legal guardian.

You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws.

You must not transmit viruses, malware, malicious code, or any technology designed to disrupt or damage our website, systems, or services.

Any violation of these Terms may result in immediate termination of access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders, limit quantities, or terminate accounts at our sole discretion.

You understand that information submitted through our website may be transmitted through various networks and adapted to technical requirements.

Payment information is securely processed through certified payment providers and is encrypted during transmission.

You may not reproduce, copy, distribute, resell, or exploit any portion of this website or its content without prior written authorization.

SECTION 3 – PRODUCT INFORMATION

We strive to display product descriptions, images, colors, dimensions, and specifications as accurately as possible.

However, we cannot guarantee that all information displayed on your device will be completely accurate due to differences in screens, browsers, and display settings.

All product information is provided for informational purposes and may be updated without prior notice.

SECTION 4 – PRICING AND AVAILABILITY

Prices are subject to change without notice.

We reserve the right to:

  • Modify product prices;

  • Limit product quantities;

  • Discontinue products;

  • Refuse or cancel orders when necessary.

If an order is canceled after payment, a full refund will be issued using the original payment method.

SECTION 5 – ORDERS AND BILLING INFORMATION

We reserve the right to refuse or cancel any order that appears fraudulent, unauthorized, suspicious, or in violation of these Terms.

You agree to provide accurate and complete billing, shipping, and contact information.

Failure to provide accurate information may result in delays, cancellations, or inability to fulfill your order.

SECTION 6 – SHIPPING AND DELIVERY

Estimated delivery times are provided for informational purposes only.

While we work closely with our logistics partners to ensure timely delivery, delays may occur due to customs inspections, weather conditions, carrier disruptions, peak seasons, or circumstances beyond our control.

Additional details are available in our Shipping Policy.

SECTION 7 – RETURNS AND REFUNDS

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have reviewed and accepted the applicable return conditions.

SECTION 8 – INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

  • Logos

  • Images

  • Graphics

  • Product descriptions

  • Designs

  • Text

  • Branding elements

are owned by or licensed to Vellora and are protected by applicable intellectual property laws.

Unauthorized use is strictly prohibited.

SECTION 9 – THIRD-PARTY SERVICES

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the content, privacy practices, policies, products, or services offered by third parties.

Your interactions with third-party websites are governed by their respective policies.

SECTION 10 – DISCLAIMER OF WARRANTIES

Products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, we make no warranties, express or implied, regarding uninterrupted access, error-free operation, or guaranteed results from the use of our website.

SECTION 11 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Vellora, MARIE 9D&TECH LLC, its directors, employees, partners, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website;

  • Inability to access the website;

  • Delayed deliveries;

  • Service interruptions;

  • Third-party actions.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

SECTION 12 – PRIVACY

Your submission of personal information through the website is governed by our Privacy Policy.

We encourage you to review our Privacy Policy to understand how your information is collected, used, and protected.

SECTION 13 – GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the applicable laws governing the operations of MARIE 9D&TECH LLC, without regard to conflict of law principles.

SECTION 14 – CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace any portion of these Terms of Service at any time.

Any changes will become effective immediately upon posting on this page.

Your continued use of the website constitutes acceptance of any revisions.

SECTION 15 – CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to:

Email: support@vellora.com

Phone: +1 646 777 8245

Website: vellora.com

Address: 7900 Shelbyville Rd, Louisville, KY 40222, United States

Thank you for choosing Vellora.